Privacy Policy

Last updated: July 14, 2026

GenLabs and Deca ("we," "us," or "our") collect data when you use our services. By using the services, you agree to the practices described in this Privacy Policy.

What We Collect

We collect account information, authentication information, payment-related records, API key metadata, usage data, prompts, responses, uploaded content, feedback, logs, device information, and other information you provide or generate while using the services.

How We Use Data

• To operate, secure, debug, maintain, and improve the services.
• To process payments, manage accounts, provide support, and enforce our terms.
• To analyze usage and conduct internal research.
• To comply with legal obligations and protect against abuse.

Retention

We retain your data for as long as we feel necessary for service operation, security, debugging, billing, legal compliance, research, and business purposes.

Training and Research

We do not use your data to train publicly available models unless you opt in. Data may be used for internal research purposes that will not enter publicly available models.

Inference Providers

We might send your prompts, context, and related request data to inference providers to generate responses. We make efforts to ensure that these providers do not use your data for training.

Security

We use reasonable safeguards such as encryption, access controls, and operational security practices, but no system can be guaranteed to be completely secure.

Your Rights

You may request access, correction, deletion, or restriction of your data, subject to legal, operational, and security limitations.

Changes

We may update this Privacy Policy from time to time. Continued use of the services means you accept the updated policy.

Contact

Questions can be sent to [email protected].